Nichola Crust

Nichola is a registered nurse trained in healthcare incident investigation. She joined us in March 2017.

She has worked at a strategic level in a variety of healthcare settings spanning primary and secondary care. Her roles have included professional nurse leadership and mentoring of nursing teams, mobilisation of new services including service and workforce redesign, and training and education in incident investigation.

Nichola has developed clinical governance systems in both primary and secondary care, established systems for identifying patient safety risks and has worked collaboratively with local and national bodies relating to healthcare.

Nichola has completed The Health Foundation’s GenerationQ leadership and quality improvement programme and holds an MSc in Leadership (Quality Improvement). She also has significant experience in coaching, action learning and wellbeing.

During the peaks of the coronavirus (COVID-19) pandemic, Nichola worked in intensive care at an NHS trust in the Midlands.

Last updated: 1 November 2023.