Comments and complaints

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Comments Complaints Parliamentary and Health Service Ombudsman

Your feedback is very important to us – we welcome your comments and complaints. All the information we receive is used to continuously learn and improve.

Comments

At HSSIB we value and celebrate the contributions of our staff. Please do submit your feedback and support us to share appreciation for the work they do.

You can share your comments by:

Complaints

Our complaints policy gives full details of how we handle complaints.

Please send your complaint to our governance team using the contact details below.

  • Email: governance@hssib.org.uk
  • Postal address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA

We use a third party, UK Postbox, to manage our mail. Please do not send any personal data or medical records to this address, as there is no on-site secure data storage.

Parliamentary and Health Service Ombudsman

If you are not satisfied with our response to your complaint, you can complain to the Parliamentary and Health Service Ombudsman (PHSO) using the contact details below.