Ciara Parker

Ciara joined us as Operations Administrator, then became an Analyst before moving into her current role as Safety Insights Engagement Manager.

Ciara has particular experience in patient and family engagement. She was a 2018 Improvement Leader Fellow funded by the National Institute for Health and Care Research (NIHR). As part of the fellowship, she undertook a quality improvement project that looked at improving patient safety investigations through meaningful patient and family engagement. She was also part of the HSIB team nominated in the ‘best emerging solution for patient safety’ category at the 2019 HSJ Patient Safety Awards, for our innovative model of family engagement.

She is currently using this experience to make sure that our referral process is accessible and inclusive, to ensure that all voices are heard.