Our vision and mission
Our vision: safe healthcare for everyone.
Our mission: to lead and promote healthcare safety excellence and learning through investigation, education and collaboration.
Five strategic themes
1. Deliver high-quality, impactful, independent safety investigations.
2. Place people at the core of our work.
3. Be a strong, inclusive voice for patient safety across healthcare.
4. Promote and professionalise healthcare investigations.
5. Embed a compassionate, inclusive culture across our organisation.
Strategic theme one
Deliver high-quality, impactful independent safety investigations.
To achieve this we will:
- Be experts in healthcare safety investigations and ensure our safety recommendations make a positive impact across healthcare.
- Partner with experts and safety leaders to ensure our safety recommendations address risks effectively.
- Develop new and innovative ways of investigating to address urgent and emerging risks, with capability for rapid action.
- Strive to address and reduce health inequalities through our investigations.
Strategic theme two
Place people at the core of our work.
To achieve this we will:
- Ensure the voice and experience of all people affected by a patient safety incident are embedded in all we do.
- Support healthcare systems to create a safe, inclusive and secure environment which listens to and acts on peoples concerns.
- Recognise that the wellbeing and safety of the entire healthcare workforce is critical to safe care.
- Champion an inclusive just learning culture with a supportive and safe approach for all those involved in the investigation process.
Strategic theme three
Be a strong, inclusive voice for patient safety across healthcare.
To achieve this we will:
- Optimise our influence to shape perspectives on safety, ensuring that our safety recommendations make a tangible impact through effective implementation.
- Use the latest developments in safety science to inform our investigation methods.
- Work closely with partners, patients and the public to share insights that advocate for improvements in patient safety.
- Apply and develop pioneering investigation models.
Strategic theme four
Promote and professionalise healthcare investigations.
To achieve this we will:
- Establish principles for system safety investigations that drive actionable outcomes and measures.
- Develop and deliver a collaborative healthcare safety investigation education programme.
- Define key attributes and competencies for professional healthcare safety investigators.
- Advancing healthcare safety investigation as an evidence-based discipline and profession on a global scale.
Strategic theme five
Embed a compassionate, inclusive culture across our organisation.
To achieve this we will:
- Ensure effective leadership through strong governance and policies across all teams, promoting and reinforcing our strategic aims.
- Be sustainable, environmentally and operationally.
- Support team wellbeing through listening and reflection and opportunities for development and peer support.
- Create a workplace culture which is inclusive, respectful, and collaborative for all.
